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Shipping terms

We ship from our Stockholm-based distribution centre that operates during normal local business hours. We offer two options for shipping: standard and express. Please follow details below.

Sunpocket Shipping
We use FedEx as our partner to deliver your package promptly. FedEx will deliver at the shipping address stated by you, it is possible to track the package at www.fedex.com/tracking. We use FedEx Economy Service as our standard shipping alternative. The faster FedEx alternative is FedEx Priority Service, this shipping alternative guarantees faster delivery worldwide.

Sunpocket Standard Shipping
EU: 2-4 days, €10
USA & Canada: Only Express 
Non EU: Only Express

Sunpocket Express Shipping
EU: 1-2 days, € 15
USA & Canada: 3-4 days, $15
Non EU: 3-5 days. €15

Packages not accepted by FedEx or collected at Postal Office will be debited a fee of 20€

For exchanges and refunds please see Terms & Conditions "Exchanges and refunds".