Shipping terms

Your order will be shipped from our Sweden-based distribution centre which operates during normal local business hours. We offer two shipping alternatives; standard and express. Please follow details below.

Sunpocket Shipping
We use FedEx as our partner to deliver your package promptly. FedEx will deliver at the shipping address stated by you, it is possible to track the package at We use FedEx Economy Service as our standard shipping alternative. The faster FedEx alternative is FedEx Priority Service, this shipping alternative guarantees faster delivery worldwide. For domestic shipments we deliver packages with DHL Service Point.

Sunpocket Standard Shipping
EU: 2-4 days, €10
USA & Canada: Only Express 
Non EU: Only Express

Sunpocket Express Shipping
EU: 1-2 days, € 15
USA & Canada: 3-4 days, $15
Non EU: 3-5 days. €15

Packages not accepted by FedEx or collected at DHL Service Point will be debited a fee of 20€

For exchanges and refunds please see Terms & Conditions "Exchanges and refunds".