Privacy Policy and Data Collection

1. About this policy

When you shop withSunpocket AB, you should feel confident that your personal data is handled safely and responsibly.This Privacy Policy explainswhat personal data we collect, why we collect it, and what rights you have.

2. Data Controller

Sunpocket AB, company registration number 559270-2079, is the data controller responsible for the processing of your personal data.

Website: https://www.sunpocketoriginal.com
Email: info@sunpocketoriginal.com

3. What personal data do we collect?

When you visit our webshop or place an order, we may collect the following data:

  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Order and purchase history
  • Payment information (we do not store card details)
  • IP address and technical data
  • Communication with us (e.g. emails or customer service inquiries)

4. Why do we collect this data?

We use your personal data to:

  • process and deliver your order
  • handle payments and invoicing
  • provide customer service and respond to inquiries
  • send order confirmations and important information related to your purchase
  • comply with accounting and tax legislation
  • improve the functionality and security of our webshop
  • send newsletters and offers (if you have given your consent)

5. Legal basis for processing

We process personal data based on:

  • Contract – to fulfill your purchase
  • Legal obligation – e.g. accounting legislation
  • Consent – for newsletters and certain marketing activities
  • Legitimate interest – for website operation, security, and improvement

6. Shopify and Fortnox

To operate our e-commerce business, we use:

  • Shopify – for webshop functionality, order management, and customer data
  • Fortnox – for accounting, invoicing, and financial administration

These providers process personal data on our behalf and are subject to data processing agreements in accordance with GDPR.

7. Payments and delivery

For purchases, necessary personal data is shared with:

  • payment service providers (e.g. card payments, Swish, or invoicing services)
  • shipping and logistics partners

Data is only used to complete payment and delivery.

8. Newsletter

If you subscribe to our newsletter, we use your email address to send:

  • offers
  • product news
  • information about Sunpocket AB

You can unsubscribe at any time via the link in each email or by contacting us.

9. How long do we store personal data?

We store personal data only as long as necessary:

  • order and accounting data: at least 7 years (as required by law)
  • customer data related to purchases: for the duration of the business relationship
  • newsletter data: until you unsubscribe
  • customer accounts: until the account is closed

10. Cookies

We use cookies to ensure the proper functioning of our website and for analytics and marketing purposes.More information is available in ourCookie Policy.

11. Your rights

You have the right to:

  • access your personal data
  • have incorrect data corrected
  • request deletion of your data
  • object to certain processing
  • withdraw your consent at any time
  • receive your data (data portability)

To exercise your rights, please contact us at info@sunpocketoriginal.com

12. Complaints

If you believe that we process your personal data incorrectly, you may contact us or file a complaint with theSwedish Authority for Privacy Protection (IMY).

13. Changes to this policy

We may update this Privacy Policy from time to time.The most recent version is always available at www.sunpocketoriginal.com.

Cookie Policy
1. What are cookies?
Cookies are small text files stored on your device (computer, mobile phone, or tablet) when you visit a website. They are used to ensure the website functions properly, remains secure, and provides a better user experience.
2. Who uses cookies?
Sunpocket AB, company registration number 559270-2079, uses cookies on the website www.sunpocketoriginal.com.
3. What types of cookies do we use?
We use the following categories of cookies:
NECESSARY COOKIES
These cookies are required for the website to function properly, including:
  • shopping cart and checkout
  • security and fraud prevention
  • basic site navigation
These cookies cannot be disabled.
ANALYTICS COOKIES
Used to understand how visitors interact with the website, such as which pages are visited and how we can improve the site.
MARKETING COOKIES
Used to display relevant advertisements and offers, including via social media or advertising platforms.
4. Third-party cookies
We use third-party services that may place cookies, such as:
  • Shopify (webshop functionality)
  • analytics and marketing services
These providers may process information in accordance with their own privacy policies.
5. Consent
When you visit our website, you can:
  • accept all cookies
  • customize your cookie preferences
  • accept only necessary cookies
You can change or withdraw your consent at any time through the cookie settings.
6. Managing cookies
You can also manage or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.
7. Contact
If you have any questions about our use of cookies, please contact us:
Email: info@sunpocketoriginal.com
 
 
Sunpocket AB
Company registration number: 559270-2079